Head of Sales Operations

5 days ago


Lahore, Punjab, Pakistan MSEZY Full time
Job Title: Head of Sales Operations

Job Summary:
MSEZY is seeking an experienced sales professional to lead our sales operations. The successful candidate will be responsible for developing and implementing strategic sales plans, managing the sales team, and ensuring the achievement of corporate sales goals.

Key Responsibilities:
  • Sales Process Optimization
    • Develop and implement sales processes to improve efficiency and effectiveness.
    • Analyze sales metrics to identify areas for improvement and develop strategies to address them.
    • Implement and manage sales tools and technologies to streamline operations and improve productivity.
  • Team Leadership and Management
    • Lead, mentor, and manage the sales team to enhance performance and achieve targets.
    • Set clear performance expectations and provide regular feedback and coaching.
    • Communicate goals, strategies, and performance updates through regular team meetings.
  • Customer Relationship Management
    • Build and maintain strong relationships with key customers and stakeholders.
    • Address customer concerns and ensure high levels of customer satisfaction.
    • Develop strategies to enhance customer retention and loyalty.
  • Sales Forecasting and Reporting
    • Prepare accurate sales forecasts and reports for senior management.
    • Analyze sales data to identify trends and provide actionable insights.
    • Track and report on sales performance against targets and objectives.
  • Market Research and Analysis
    • Conduct market research to identify new business opportunities and market segments.
    • Analyze customer needs and preferences to inform product development and marketing strategies.
    • Stay updated on industry trends and best practices.
  • Collaboration and Coordination
    • Work closely with marketing, product development, and other departments to ensure alignment and coordination.
    • Collaborate with the finance department to manage budgets and financial projections.
    • Participate in cross-functional projects and initiatives to drive business growth.
  • Training and Development
    • Develop and implement training programs to enhance the skills and knowledge of the sales team.
    • Stay informed about industry developments and incorporate best practices into training initiatives.
    • Promote a culture of continuous learning and development within the sales team.

Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field (Master's degree preferred).
  • 3 to 5 years of Proven experience in a sales leadership role, preferably within a corporate or B2B environment.
  • Strong understanding of sales processes, techniques, and best practices.
  • Excellent leadership and team management skills.
  • Exceptional communication, negotiation, and interpersonal abilities.
  • Proficiency in sales software and CRM systems.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.


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