Customer Service Representative

6 hours ago

Karachi, Sindh, Pakistan beBee Careers Full time

Our ideal candidate will be a customer service professional with a proven track record of delivering exceptional service to clients.

  • Key responsibilities include responding to incoming calls, providing accurate and timely information to customers, and resolving their inquiries or complaints in a courteous and professional manner.
  • The successful candidate will also handle customer requests and resolve issues promptly, either by providing a solution or escalating complex matters to the relevant department.
  • In addition, they will process customer transactions accurately and efficiently, utilizing the bank's CRM system to document interactions and update customer profiles.

What We Are Looking For:

  • A bachelor's degree in a related field, such as business or communications.
  • 2-3 years of experience in customer service, preferably in a call center or banking environment.
  • Proficiency in using computers and familiarity with customer service software, CRM systems, or banking applications.

Why You'll Thrive Here:

  • The opportunity to work with a dynamic team of professionals who share your passion for delivering excellent customer service.
  • A collaborative and supportive work environment that encourages open communication and teamwork.
  • The chance to develop your skills and knowledge in customer service, sales, and relationship building.

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