Leadership Position

2 days ago


Faisalabad, Punjab, Pakistan beBee Careers Full time

Job Overview

We are seeking a highly skilled professional to lead our customer care center in achieving operational excellence.

The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of driving results-oriented teams.

Main Responsibilities:

  1. Operational Management: Effectively manage the operation to achieve all set Key Performance Indicators (KPIs).
  2. MIS Reporting: Provide timely and accurate Management Information System (MIS) reports to stakeholders.
  3. Inventory Management: Manage stock efficiently and ensure accuracy of inventory system at all times.
  4. Talent Development: Ensure technical skills of engineering team members are updated regularly and meet operational requirements.
  5. Process Compliance: Ensure adherence to service procedures defined by vendors.
  6. Workforce Management: Foster a highly motivated and skilled workforce.
  7. Quality Assurance: Implement and practice QMS, EMS, and OHSAS standards.
  8. Safety Administration: Administer and enforce established safety policies across all areas.

Key Skills:

  • Creative Problem-Solving: Identify areas for improvement and develop varied, creative, and complex solutions.
  • Customer Handling: Possess high customer handling skills.
  • Business Development: Highlight key areas for business growth through existing/new relationships.

About Our Organization

We specialize in mobile repairing, logistics & admin, finance, IT, and auditing services.



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