IVR Application Developer

7 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Skillset for IVR Development

We are looking for a skilled professional to develop innovative IVR applications using Avaya OD. The ideal candidate should have experience in developing inbound and outbound IVR applications with POM.

  • Proficiency in development of IVR applications using Avaya OD is essential.
  • Knowledge of inbound and outbound IVR application development (POM) is required.

Requirements Analysis

The selected candidate will work closely with the development team and provide clarifications on requirements. This includes getting required business logics for IVR, core banking systems integrations, and documenting functional specifications clearly.

  • Effective communication skills are necessary for discussing requirements with IT teams.
  • Ability to document functional specifications clearly is crucial.

Test Case Creation and Execution

The successful candidate will create test cases and perform thorough testing prior to UAT. Ensuring that defects are documented accurately is also an important aspect of this role.

  • Creation of test cases is a vital responsibility.
  • Achieving thorough testing prior to UAT is essential.

Project Coordination

The ideal candidate will coordinate with teams during UAT for resolution. Effective project coordination is key to ensuring timely completion of projects.

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