Service Delivery Specialist

23 hours ago


Lahore, Punjab, Pakistan RAPIDLINE DOCUMENT CLEARING SERVICES LLC Full time

About the Company:

Rapidline Immigration is a leading provider of immigration services, dedicated to helping individuals navigate the complexities of immigration processes. We seek a highly skilled Relationship Manager to join our team, responsible for maintaining strong relationships with clients after the sale, ensuring they are updated on the status of their processes and that all necessary documentation is in order.

Responsibilities:

  1. Client Engagement: Regularly check in with clients to provide updates and follow-up on their ongoing immigration processes, fostering trust and satisfaction.
  2. Documentation Review: Verify that all required documentation from clients is complete and in accordance with company policies, ensuring seamless processing and accuracy.
  3. Progress Communication: Keep clients informed about the progress of their cases, providing timely updates regarding any changes or requirements in the process, promoting transparency and trust.
  4. Customer Support: Address client inquiries, concerns, and provide assistance where necessary to ensure a positive client experience, driving customer loyalty and retention.
  5. Record Maintenance: Maintain accurate records of client communications, documentation, and progress updates, ensuring compliance and accountability.
  6. Issue Resolution: Identify potential challenges or issues in the client's case and escalate them as necessary to relevant departments for resolution, guaranteeing efficient problem-solving and conflict resolution.
  7. Team Collaboration: Work closely with sales and other internal teams to ensure seamless handover and execution of the post-sale process, enhancing team cohesion and productivity.

Requirements:

  1. Proven experience in customer service, client relations, or a similar role, demonstrating expertise in building and maintaining relationships.
  2. Excellent communication and interpersonal skills, enabling effective collaboration and conflict resolution.
  3. Strong attention to detail and organizational skills, ensuring accuracy and efficiency in document review and record keeping.
  4. Ability to manage multiple clients and tasks simultaneously, prioritizing tasks and meeting deadlines.
  5. Experience with CRM software or customer management tools is a plus, streamlining communication and data management.
  6. Knowledge of immigration processes (preferred), facilitating a deeper understanding of the industry and its complexities.

Desired Qualities:

  1. Proactive and solution-oriented mindset, driving innovation and efficiency in client support.
  2. Excellent problem-solving skills, ensuring prompt and effective issue resolution.
  3. Ability to work independently as well as part of a team, fostering collaboration and mutual respect.
  4. Strong follow-up and time management skills, ensuring timely completion of tasks and meeting deadlines.
  5. High level of professionalism and customer-centric attitude, consistently delivering exceptional client experiences.

Job Information:

Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Experience:

  1. Sales: 1 year (Preferred)


  • Lahore, Punjab, Pakistan Senew Full time

    Senew is a forward-thinking software house committed to delivering innovative web and mobile solutions to clients globally. We are seeking a skilled Software Delivery Specialist to join our team and manage the delivery of software development projects from start to finish.Responsibilities:Manage the delivery of software development projects from start to...


  • Lahore, Punjab, Pakistan Ovex Technologies Pvt. Ltd. Full time

    IT Service Delivery ManagerWe are seeking an experienced professional to join our team as an IT Service Delivery Manager.The successful candidate will possess in-depth knowledge of IT service delivery and be able to manage day-to-day activities, including multiple transactions used on different accounts.They should ensure that all tasks are performed in...


  • Lahore, Punjab, Pakistan The First Law Full time

    The First Law is a leading provider of innovative solutions, and we're seeking a skilled Service Delivery Coordinator to join our team. This role plays a critical part in ensuring seamless customer interactions and driving business growth.Key Responsibilities:Coordinate service delivery across multiple channels to meet customer needs.Develop and maintain...


  • Lahore, Punjab, Pakistan Zag Full time

    Delivery Operations Specialist at Zag will be responsible for managing key client projects and ensuring their successful delivery.The ideal candidate will have a strong background in project management and be able to coordinate internal resources and third parties/vendors for the flawless execution of projects.Key Responsibilities:Develop a detailed project...


  • Lahore, Punjab, Pakistan indrive Full time

    Indrive is seeking a highly motivated IT Service Delivery Expert to join our team.About UsWe are a rapidly growing tech company dedicated to delivering exceptional customer experiences through innovative solutions.As an IT Service Delivery Expert, you will play a vital role in supporting our customers by resolving technical issues and providing expert...


  • Lahore, Punjab, Pakistan Golcar Delivery Pharmacy Full time

    Job Description:Golcar Delivery Pharmacy is seeking a highly skilled and organized Administrative Services Associate to join our team. The ideal candidate will have a strong background in administrative support, excellent communication skills, and the ability to handle multiple tasks efficiently.Main Responsibilities:Provide administrative support to senior...

  • Email Delivery Expert

    23 hours ago


    Lahore, Punjab, Pakistan Dengage Full time

    We are a SaaS company dedicated to delivering innovative digital engagement solutions. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.Technical RequirementsEmail Protocols: Expertise in SMTP, POP3, IMAP, and the configuration of Mail Transfer Agents (MTAs) like Postfix, Exim, and Microsoft...


  • Lahore, Punjab, Pakistan algomus Full time

    About the Role:We are seeking a skilled Implementation Delivery Manager to oversee data/integration, plan and allocate resources, and ensure successful project delivery. The ideal candidate will work closely with internal stakeholders to manage project resources, plan capacity, facilitate team processes, and oversee operations from inception to delivery.Key...


  • Lahore, Punjab, Pakistan iSoft Technologies Full time

    Job OverviewiSoft Technologies is seeking a highly skilled and experienced Delivery Lead to join its team. As a key member of the company's technical leadership, you will play a critical role in driving project success and ensuring the delivery of high-quality results.The ideal candidate will have a strong background in senior-level PHP development and a...


  • Lahore, Punjab, Pakistan GoSaaS Full time

    GoSaaS is a forward-thinking organization, utilizing Oracle Cloud technologies to deliver innovative solutions to our clients.As a Senior Technical Lead, you will be responsible for overseeing technical projects, ensuring timely completion, and exceeding client expectations.Key Responsibilities:Manage technical projects, ensuring successful delivery within...


  • Lahore, Punjab, Pakistan Burq, Inc. Full time

    Burq, Inc.'s vision is to simplify the delivery process through innovative solutions. We've created a massive network of delivery networks, collaborating with prominent companies to facilitate seamless integration and offer delivery services to customers. Our goal is to empower fast-growing companies in retail and startup sectors.With support from esteemed...


  • Lahore, Punjab, Pakistan Burq, Inc. Full time

    About Burq, Inc.At Burq, we're on a mission to revolutionize the delivery process by providing a simple and turnkey solution. We've built the largest network of delivery networks, partnering with top companies to make it easy for businesses to plug into our network and start offering delivery services to their customers. Our goal is to power deliveries for...


  • Lahore, Punjab, Pakistan IRG Global Full time

    At IRG Global, we are committed to delivering exceptional customer service. We are seeking a talented Billing Specialist to join our team and contribute to this mission.Key Responsibilities:Provide excellent customer service by resolving billing inquiries and concerns.Ensure the accuracy and completeness of our billing records.Identify opportunities to...

  • Service Delivery Lead

    23 hours ago


    Lahore, Punjab, Pakistan Momentum Consulting Group Full time

    Benefits and Compensation:Market competitive compensation package with attractive corporate benefits.Opportunities for professional growth and development within a dynamic and supportive work environment.Chance to collaborate with a talented team of experts and contribute to cutting-edge projects.


  • Lahore, Punjab, Pakistan ASK Development Ltd. Full time

    Job Summary ASK Development Ltd. is seeking a highly skilled Telecommunication Specialist to join our team. As a key member of our technical support team, you will be responsible for installing and troubleshooting telephone lines, internet connections, and IPTV services. Your expertise in diagnosing and resolving complex technical issues will enable you to...


  • Lahore, Punjab, Pakistan Ovex Technologies Pvt. Ltd. Full time

    Technology Solutions SpecialistOvex Technologies Pvt. Ltd. is a leading technology company that provides innovative solutions to businesses.Key responsibilities include developing customized solutions for clients, ensuring order fulfillment processes are managed efficiently, and maintaining clear visibility on the sales cycle.The successful candidate will...


  • Lahore, Punjab, Pakistan DrugLift Full time

    We're looking for a talented Business Development Specialist to help us drive growth and expansion in the healthcare industry. As a Sales Specialist at DrugLift, you will be responsible for making outbound calls to pharmacies and other businesses across the USA.Job Description:Your primary focus will be to explain and sell our software solutions and...


  • Lahore, Punjab, Pakistan DeviceBee Full time

    We're seeking a highly skilled Mobile Technology Specialist to join our Development team and help us push the boundaries of mobile innovation. As a key contributor to our products, you will be responsible for designing and developing cutting-edge mobile apps that delight our users worldwide.Main Objectives:Designing and building high-performance mobile apps...

  • Product Specialist

    23 hours ago


    Lahore, Punjab, Pakistan Advance International Chemicals Pvt Ltd Full time

    Job Overview: As a product specialist, you will play a crucial role in promoting and selling our company's raw materials to retail or wholesale buyers. This position requires strong communication and interpersonal skills, as well as the ability to negotiate contracts and provide excellent customer service.Main ResponsibilitiesEstablish and maintain...


  • Lahore, Punjab, Pakistan Associate Billing Service Full time

    Associate Billing Service seeks skilled professionals to fill the position of Dental Billing Executive.Key Responsibilities:Maintains effective communication with clients to ensure seamless billing processes.Verifies and obtains benefits information from insurance providers.Handles client inquiries and concerns in a professional...