
Sales Representative
3 days ago
Job Description:
The role of a Sales Executive is to provide exceptional customer service and support to drivers, dispatchers, and customers through effective communication and problem-solving skills.
Main Responsibilities:
- Answer incoming calls and respond to inquiries in a professional and courteous manner.
- Provide assistance with scheduling, routing, and logistical inquiries to ensure efficient operations.
- Communicate effectively with drivers to provide support and guidance on transportation regulations and industry practices.
- Document calls, inquiries, and resolutions accurately in the system.
- Collaborate with other departments to ensure seamless communication and coordination.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Proficiency in using computer systems and software applications.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Knowledge of transportation regulations and industry practices.
Benefits and Others:
The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a team environment. Previous experience in a dispatch center or customer service role may be preferred but not required.
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