Cyber Solutions Expert

4 days ago


Lahore, Punjab, Pakistan Cyber Advance Solutions Pvt Ltd Full time

Job Description: Technical Service Provider

About Cyber Advance Solutions:

We are a dynamic software company that delivers cutting-edge solutions to our clients. As a Technical Service Provider, you will be responsible for providing top-notch technical support to our customers.

Key Responsibilities:

  1. Deliver exceptional technical support to customers to address their queries and resolve issues efficiently.
  2. Collaborate with the development team to deploy, configure, and troubleshoot software applications.
  3. Analyze customer feedback to enhance product quality and services.
  4. Maintain strong relationships with customers through regular follow-ups to ensure satisfaction and loyalty.
  5. Develop and conduct training programs for customers to optimize software usage.
  6. Participate in software testing to ensure seamless deployment of updates and new features.

Required Skills:

  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Excellent communication and interpersonal skills.
  3. Previous experience in technical support or customer service is highly desirable.
  4. Able to diagnose and resolve technical issues efficiently.
  5. Proficient in software implementation and training.

Why Join Us:

  1. Attractive salary and benefits package.
  2. Opportunity to work with a pioneering software company.
  3. Promising career growth and development opportunities.
  4. Innovative and collaborative work environment.


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