
Operations Order Specialist
2 days ago
Our platform streamlines operational processes, reducing manual workloads through automation and simplification.
We serve a large customer base across various industries, including transportation, logistics, construction, energy, and more.
About the RoleThis position ensures efficient execution of order management processes. You will leverage your expertise to support operations by creating quotes, generating order forms, completing sales orders, and overseeing deal processing.
You will collaborate with departments to facilitate successful deals, driving operational efficiency and ensuring timely and accurate order processing.
Key Responsibilities- Manage the Sales Force Quote to Cash cycle
- Resolve technical issues in the Q2C process
- Provide guidance on complex deal structures
- Create and complete quotes
- CANCEL ORDERS
- Renew accounts
- Handle contract buyout quotes
- Amend opportunity stages
- Upgrade or downgrade packages
- Negotiate vendor finance deals
- Audit accounts
- Merge accounts
- Liaise with departments to resolve cases
- Bachelor's degree in Business Management or related field
- Excellent English communication skills
- At least 3 years of professional experience
- Proficient in Microsoft Excel and Word
- Knowledge of CRM systems, preferably Salesforce
- Experience working with ERP systems preferred
- Highly organized and detail-oriented
- Strong analytical and problem-solving skills
- Self-motivated with a proven ability to take ownership of tasks
- Ability to prioritize and multitask in high-volume situations
We value diversity and inclusivity. We are an equal opportunity employer, welcoming candidates from diverse backgrounds.
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