Global Partner Development Lead

3 days ago


Lahore, Punjab, Pakistan ACE Money Transfer Full time
Job Summary

The Cross Border Payments Executive plays a pivotal role in managing our existing payout-side partners, including banks and money service providers (MSBs). This role is essential for maintaining high-quality relationships with our partners and maximizing their potential.

Key Responsibilities:
  • Partner Relationship Management:
    1. We address day-to-day inquiries and resolve escalations from banks and MSBs.
    2. We also handle inquiries from internal stakeholders regarding our numerous partners.
  • Lead Generation & Strategic Research:
    1. We conduct research to identify lead generation opportunities within our existing partner ecosystem.
    2. We analyze industry trends, competitive landscapes, and partner needs to inform strategic initiatives.
  • Strategic Initiatives & Growth Support:
    1. We collaborate with internal teams to identify and execute initiatives that expand and strengthen partner relationships.
    2. We participate in and contribute to strategic initiatives that align with our partnership goals.
  • Reporting & Process Improvement:
    1. We monitor Partner KPIs and report on partnership performance metrics, identifying trends, challenges, and opportunities.
    2. We provide insights and recommendations to enhance processes and optimize the partner relationship experience.


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