Telesales Representative

3 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Telesales Representative

We are seeking a highly motivated individual to promote products and services, generate sales, and maintain strong customer relationships via phone calls.

Key Responsibilities:
  1. Contact potential or existing customers to inform them about products or services using provided scripts.
  2. Answer questions about products or the company.
  3. Ask questions to understand customer requirements and close sales.
  4. Direct prospects to the field sales team when needed.
  5. Enter and update customer information in the database.
  6. Take and process orders accurately.
  7. Handle customer grievances to preserve the company's reputation.
  8. Keep records of calls and sales, noting useful information.
Requirements:
  1. Proven experience as a telesales representative or in a sales/customer service role.
  2. Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
  3. Excellent communication and interpersonal skills.
  4. Cool-tempered and able to handle rejection.
  5. Outstanding negotiation skills with the ability to resolve issues and address complaints.
  6. High school diploma; a Bachelor's degree will be a plus.
Skills:
  1. Excellent communication and interpersonal skills.
  2. Ability to learn about products and services and explain them to prospects.
  3. Outstanding negotiation skills with the ability to resolve issues and address complaints.
  4. Cool-tempered and able to handle rejection.

Seniority Level: Associate

Employment Type: Full-time

Job Function: Telephone Call Centers

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