Telesales Representative

3 weeks ago


Lahore, Punjab, Pakistan Khan Sons Communication Full time

We are looking for an experienced and self-driven Telesales Representative to join our Sales team As a Telesales Representative, you will be responsible for generating calls to potential customers with the main goal to achieve your sales quota.

As a Telesales Representative, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach.

Duties and Responsibilities
  1. Reach out to existing and potential customers to present our product and service offering
  2. Learn details about our product and service offerings
  3. Address any questions or issues customers may have
  4. Communicate with customers to understand their requirements and needs
  5. Offer solutions based on clients' needs and capabilities
  6. Direct prospects and leads to the sales team
  7. Keep an updated customer database
  8. Measure identified KPIs
  9. Track and document calls and sales
  10. Update client records
  11. Prepare and present achievements and KPIs
Job SpecificationRequirements and Qualifications
  1. X years of experience as Telesales Representative or similar customer service or sales role
  2. Proven record of meeting quota
  3. Hands-on experience with sales tools such as CRM software
  4. Ability and willingness to learn about product and service specifications and benefits
  5. Patient and friendly personality
  6. Team player
  7. Great interpersonal, communication, presentation, and negotiation skills
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