Sales and Customer Service Representative

14 hours ago

Faisalabad City Tehsil, Pakistan beBeeCustomer Full time 500,000 - 700,000
Job Summary

We are seeking a skilled Sales and Customer Service Representative to handle sales and support calls for our growing car detailing business.

This role involves handling inbound customer inquiries, providing service details, quotes, and assisting with appointment bookings. The ideal candidate will have proven experience in customer service and/or phone-based sales, fluent English communication skills, and a basic understanding of car types and how they impact pricing.

Key Responsibilities:
  • Answering inbound customer inquiries via calls and text messages
  • Providing accurate service details, quotes, and assisting with appointment bookings
  • Understanding vehicle types to determine pricing based on car size
  • Utilizing CRM tools to log, track, and manage leads and customer interactions
  • Following up with customers post-service to collect feedback and ensure satisfaction
  • Representing the brand professionally and reliably during all customer interactions
Requirements:
  • Proven experience in customer service and/or phone-based sales
  • Fluent English communication skills
  • Basic understanding of car types and how they impact pricing
  • Familiarity with CRM systems
  • Highly dependable and responsive
  • Able to multitask and handle multiple inquiries with a positive attitude

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