Client Success Associate

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are looking for an experienced Customer Support Analyst to join our team. In this role, you will be responsible for providing top-notch customer service, resolving technical issues, and working closely with internal teams.

Responsibilities:
  1. Deliver prompt and courteous service to clients via phone, email, and live chat.
  2. Utilize product knowledge to address client queries and concerns.
  3. Collaborate with cross-functional teams to resolve complex client issues.
  4. Track and document client interactions and issue resolutions.
Perks and Benefits:
  • Salary: Competitive and commensurate with experience
  • Health Insurance: Comprehensive coverage for self and dependents
  • Parental Leave: Eligible employees can take paid leave for family obligations
  • Retirement Plan: Company-sponsored Provident Fund
  • Bonus Structure: Performance-based incentives
  • Internet and Transportation Allowances
  • On-Site Childcare Services
  • Professional Development Opportunities
  • Cafeteria or Meal Vouchers
  • Team Events and Social Activities


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