Database Solutions Consultant

22 hours ago

Hyderabad City Taluka, Pakistan beBeeTechnical Full time 1,500,000 - 2,500,000

Job Description:

We are seeking an experienced Technical Account Manager to join our team. As a key member, you will demonstrate your deep technical expertise and customer-facing skills to develop and execute our organizational strategy.

This position will interface across multiple departments, including product, sales, engineering, and marketing, which will play a key role in customer adoption and success.

A key aspect of this role is that you are passionate about developing deep, technical relationships with strategic customers with large and complex database deployments.

In addition to helping these customers utilize our technology, you will own your impact in helping to build applications that profoundly influence how companies do business.

As a Technical Account Manager, you will work closely with clients to operationalize their solutions frictionlessly from Proof of Concept to Steady State.

Key Responsibilities:

  • Ongoing technical manager and liaison for a few key enterprise customers.
  • Act as the customer's trusted technical advisor, helping enterprises mature their database capabilities, skills, and knowledge.
  • Collaborate with our marketing team to document customers' solutions and enhance their referenceability.
  • Solve our customers' Enterprise Architecture challenges, focusing heavily on data ingestion, backup/restore, and business intelligence.
  • Make use of cross-functional resources to address customers' business and technical needs.
  • Manage and drive closure on customers' open support cases, product bugs, enhancement requests, and action items.

Required Skills and Qualifications:

  • 5+ years experience with complex databases or distributed systems, possessing a broad knowledge of their deployments and operationalization.
  • Experience working closely with customers and partners to successfully deploy complex solutions.
  • Hands-on experience with several technologies, including MySQL, MS SQL, Oracle SQL, NoSQL, Key Value Stores, REST, Hadoop, Data warehouse appliances, Linux, Python, PHP, and BI/ETL solutions.
  • Knowledge of Kubernetes - Scaling, Deployment, and Log Diagnostics.
  • Technical familiarity with data storage and cloud technologies and protocols.
  • Experience with network troubleshooting and a basic understanding of network storage protocols.
  • Linux OS and System Administration experience.
  • Experience with Salesforce.com CRM & case management.
  • The ability to work and learn independently is a key attribute required for this role.
  • Bachelor's Degree in Computer Science or other technical field - Master's Degree preferred.
  • Ability to travel within the region (~25%).

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