Customer Service Representative

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time

Position Overview:

This Site Operations Associate role is ideal for a motivated and organized individual who is looking to take their career to the next level. As a key member of our support team, you will be responsible for ensuring that all technical issues are resolved promptly and efficiently.

Key Responsibilities:

  • Complete tasks assigned by the immediate supervisor in a timely manner.
  • Act as a quality resource to fulfill field requirements originating from the supervisor or company.
  • Provide daily updates to the immediate supervisor.
  • Be available to discuss and resolve technical issues with other technical team leads.
  • Manage vendors at project sites.
  • Install, document, and conduct ATP for Central region projects.
  • Establish strong relationships with customers.
  • Commit to sincere customer support 24/7.
  • Conduct pre-site surveys and provide first- and second-level support on MSC Level.

Requirements:

A minimum of two years of experience is required.



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