Reception Team Member

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly organized and communicative Receptionist to join our team. This individual will be responsible for managing front desk operations, handling guest inquiries, and maintaining accurate records.

Key Responsibilities:

Front Desk Operations

The successful candidate will be responsible for providing exceptional customer service, responding to phone calls and emails, and resolving any issues that may arise.

Record Keeping

Accurate and efficient record keeping is essential in this role. The candidate will be responsible for maintaining up-to-date files, scheduling appointments, and ensuring all necessary documents are completed and filed properly.

Communication Skills

This position requires excellent verbal and written communication skills, including active listening, professional phone etiquette, and the ability to handle confidential information with discretion.

Team Player

We are looking for a team player who can work collaboratively with colleagues to achieve common goals. The ideal candidate will be flexible, adaptable, and able to prioritize tasks effectively.

Requirements

  • Bachelor's degree required
  • 2 years of relevant experience in reception or administrative work
  • Strong communication and interpersonal skills
  • Basic proficiency in MS Office and front desk operations

Preferred Qualifications

  • Young, energetic, and presentable
  • Familiarity with office management software (e.g., ERP or CRM tools)

Benefits

  • Pick & drop facility provided
  • Professional work environment
  • Opportunity for career development
  • Bonus : Provided as per port Policy

Job Specification

Key Performance Indicators (KPIs)

  • Response time for guest inquiries
  • Accuracy of record keeping
  • Customer satisfaction ratings

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