Digital Solutions Executive

3 days ago


Lahore, Punjab, Pakistan Avanceon Middle East & South Asia Full time
Job Description

We are seeking a results-oriented Digital Solutions Executive to join our team at Avanceon Middle East & South Asia. This role involves building and maintaining strong relationships with existing clients, acting as their primary point of contact for all aftermarket support needs.

Key Responsibilities:
  1. Account Management:
      Proactively identify and address client needs, ensuring a high level of customer satisfaction.
      Manage and coordinate the delivery of aftermarket support services, including technical support, maintenance, and upgrades.
  2. Sales and Revenue Generation:
      Identify and pursue upselling and cross-selling opportunities within existing accounts.
      Develop and execute strategic account plans to maximize revenue and profitability.
  3. Problem Solving and Issue Resolution:
      Collaborate with technical teams to troubleshoot and resolve client issues efficiently.
  4. Reporting and Analysis:
      Track and analyze key performance indicators (KPIs) related to account performance, revenue, and customer satisfaction.


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