Associate IT Service Delivery Specialist

4 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are seeking a highly skilled and motivated Associate Consultant to support the delivery of IT Service Management (ITSM) projects based on ITIL best practices.

The ideal candidate should possess a foundational understanding of ITSM concepts and have hands-on experience in implementing or operating ITSM processes and tools.

Key Responsibilities:
  • Assist in the implementation and maintenance of ISO 20000-based IT Service Management Systems (ITSM) or ITIL framework.
  • Support service maturity assessments, gap analyses, and process improvements.
  • Help in documenting and maintaining ITSM policies, procedures, and processes (e.g., Incident, Problem, Change, and Service Level Management).
  • Participate in internal audits and assist clients in preparing for external certification audits.

This role is ideal for individuals looking to build a consulting career in ITSM and have a strong passion for delivering exceptional results.

Requirements:
  • Minimum Bachelor's degree in IT, Information Security, Business Continuity, or a related field.
  • Professional certifications such as ITIL Foundation, ISO 20000 Foundation, or equivalent (preferred but not mandatory).
  • Experience: 1-2 years in ITSM or related roles.
  • Basic understanding of ISO 20000, ITIL service management principles, and ITSM tools.
  • Good communication and interpersonal skills.
  • Strong documentation, report writing, and research skills.


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Karachi, Sindh, Pakistan Delivery Hero Austria Full time

    About the opportunityThe pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring...


  • Karachi, Sindh, Pakistan Delivery Hero SE Full time

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Solution Delivery SpecialistWe are looking for a skilled professional to join our team as a solution delivery specialist. The ideal candidate will have a solid understanding of IT systems, excellent analytical and problem-solving skills, and experience with IT asset management.The successful candidate will be responsible for managing IT infrastructure,...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Service Level CoordinatorInbox Business Technologies is seeking a dedicated Service Level Coordinator to manage service level agreements (SLAs) and ensure the delivery of high-quality IT services.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Service Level CoordinatorDescription:As a Service Level Coordinator, you will play a vital role in managing service level agreements (SLAs) and ensuring the consistent delivery of high-quality IT services to our customers. This position involves close collaboration with both internal teams and external partners to monitor and report on service...

  • Delivery Associate

    4 weeks ago


    Karachi, Sindh, Pakistan Pakistan Centre for Philanthropy Full time

    OverviewThe Legal Aid Society (LAS) is dedicated to addressing injustices faced by women and children, focusing on combating sexual and gender-based violence (SGBV), protecting children's rights, empowering women economically, and securing their rights within marriage. The Senior Research Associate will oversee the implementation of all research, monitoring,...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Service AssociateWe are seeking a skilled and dedicated Customer Service Associate to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service and support to our clients.


  • Karachi, Sindh, Pakistan beBee Careers Full time

    We are looking for a highly motivated and organized individual to fill the position of Customer Services Specialist. As a member of our team, you will be responsible for assisting with customer service and administrative tasks, managing and organizing files and documents, supporting projects and daily operational activities, and contributing to various...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative:This is an exciting opportunity to join a dynamic team as a Customer Service Representative. The successful candidate will have excellent communication skills, be highly organized, and be able to work effectively in a fast-paced environment.The ideal candidate will be responsible for providing exceptional customer service,...