Senior IT Service Delivery Manager

14 hours ago


Hyderabad City Taluka, Pakistan beBeeLeadership Full time 1,500,000 - 2,500,000

We are seeking a highly skilled Service Delivery Lead to oversee the execution of our service delivery strategy. This individual will be responsible for managing the IT point of contact for customers, leading meetings related to service delivery, and ensuring changes affecting service quality are communicated, tested, and approved.

Key Responsibilities
  • Service Delivery Management: Manage the overall service delivery process, ensuring it is aligned with business objectives.
  • Operational Leadership: Lead cross-functional teams to drive operational excellence and improve service quality.
  • Change & Communication: Develop and implement communication strategies to ensure stakeholders are informed about changes affecting service quality.
  • Demand Management: Prioritize and manage work requests to ensure timely completion and high-quality results.
Required Skills & Qualifications
  • SAP Configuration: 6+ years of experience in functional SAP configuration, specializing in MFG SAP PP QM with finance knowledge.
  • Integration Knowledge: Strong knowledge of integration with various manufacturing and logistics applications.
  • Certification: SAP PP or QM certification preferred; experience with at least 3 SAP implementations.
  • Manufacturing Experience: Minimum 4 years of manufacturing domain experience.
Benefits
  • Professional Development: Opportunities for professional growth and development in SAP technologies.
  • Collaborative Environment: Work in a collaborative environment with global cross-functional teams.
  • Flexible Work Arrangements: Flexible work arrangements to support work-life balance.
About Us

We value diversity and are an equal opportunity employer. We strive to create a workplace that is inclusive and respectful of all employees.


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