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Resolution Expert
5 days ago
We are seeking a skilled Resolution Specialist to join our team at ibex. As a key member of our Operations department, you will be responsible for assisting our U.S.-based clients' customers with their queries/concerns and providing accurate resolutions via call.
Key Responsibilities:- Resolve Complex Issues: Analyze and resolve complex customer issues efficiently and effectively.
- Develop Business Acumen: Understand the business needs of our clients and tailor solutions accordingly.
- Communicate Proactively: Anticipate customer concerns and proactively communicate solutions.
- Stay Current on Industry Trends: Stay updated on industry trends and best practices to ensure exceptional customer experiences.
- Collaborate with Cross-Functional Teams: Work closely with cross-functional teams to ensure seamless customer experience.
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Senior Project Coordinator
5 days ago
Saddar Town, Pakistan Komkonsult Full timeProject Delivery ExpertWe are looking for an experienced Project Manager to join our team at Komkonsult. The successful candidate will have:A strong background in project delivery, with experience in managing multiple projects simultaneously.Excellent analytical and problem-solving skills to identify and mitigate potential risks.Effective negotiation and...
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Saddar Town, Pakistan Increase Rev Full timeKey ResponsibilitiesManage the entire proposal development process, from initiation to submission.Develop and maintain expertise in competitive bidding and persuasive proposal writing.Collaborate with cross-functional teams to ensure seamless project delivery. Foster strong relationships with clients through effective communication and timely project...
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Chat Operations Expert
3 days ago
Saddar Town, Pakistan ibex Full timeJob ResponsibilitiesAssist customers with their items purchased through our ecommerce website.Deliver a class-apart customer experience as measured by performance objectives and maintain the core values of our client.Maintain swift responses to customers through email and/or chat.Maintain a high level of service through dealing with customers in a friendly,...
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Client Service Specialist
5 days ago
Saddar Town, Pakistan ibex Full timeSenior Customer Support SpecialistWe are committed to delivering exceptional customer experiences at ibex. As a Senior Customer Support Specialist, you will play a vital role in assisting our U.S.-based clients' customers with their queries/concerns and providing accurate resolutions via call.Key Responsibilities:Provide High-Quality Customer Service:...
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Cloud Computing Expert
5 days ago
Saddar Town, Pakistan Gaditek Full timeJob Description for Senior Cloud EngineerGaditek is seeking a highly skilled and experienced Senior Cloud Engineer to provide technical support, migrate web applications, and assist junior coworkers.Deliver exceptional technical assistance to customers through various channels, ensuring prompt and effective resolution of their queries.Migrate complex web...