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Help Desk Coordinator
1 day ago
In this vital role as a Customer Support Manager at Get Appoint, you will play a pivotal part in shaping our customer service strategy and driving exceptional outcomes in the telecom and banking sectors.
A critical component of this position is to possess excellent problem-solving skills, effectively communicating with customers to resolve complex complaints and maintain high levels of satisfaction.
Responsibilities:- To design and implement comprehensive training programs to enhance customer service skills, focusing on empathy, active listening, and conflict resolution.
- To lead cross-functional teams to resolve customer complaints, working closely with internal stakeholders to deliver swift and effective resolutions.
- To analyze customer feedback and concerns, identifying areas for improvement and developing targeted solutions to drive customer satisfaction.
- To stay up-to-date on industry trends and emerging technologies, applying knowledge to enhance customer experiences and stay ahead of competitor offerings.
- To maintain and update customer accounts, interactions, and transaction records in the CRM system, ensuring data accuracy and integrity.
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Help Desk Professional
5 days ago
Lahore, Punjab, Pakistan Prime System Solutions Full time**Company Overview:**Prime System Solutions is a dynamic company that provides innovative technology solutions to its clients. We are committed to delivering exceptional services and support, and we are seeking a skilled Help Desk Engineer to join our team.Job Summary:The successful candidate will have a strong background in system administration and...
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Help Desk Expertise
7 days ago
Lahore, Punjab, Pakistan Thingtrax Ltd Full timeJob DescriptionThis Help Desk Expertise role at Thingtrax Ltd involves working closely with our customers to deliver exceptional technical assistance. As a key member of our support team, you will be responsible for resolving technical issues promptly and effectively.
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Help Desk Specialist
5 days ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeWe are seeking a Help Desk Specialist to join our team at Eco Energy Services. As a Help Desk Specialist, you will be responsible for providing first-line technical support to our customers, resolving their queries and issues in a timely and efficient manner.Key ResponsibilitiesManage customer requests: You will manage customer requests, responding to their...
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Help Desk Associate
3 days ago
Lahore, Punjab, Pakistan Brisk Full timeJob OverviewThe Help Desk Associate will play a critical role in supporting customers by responding to their inquiries, resolving issues, and escalating complex problems to senior management. They will also collaborate with the production manager to ensure timely delivery of orders.Responsibilities:Responding to customer inquiries.Resolving customer...
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Help Desk Agent
3 days ago
Lahore, Punjab, Pakistan Comsats Full timeWe are seeking a highly motivated Help Desk Agent to join our customer support team at Comsats. As a key member of our team, you will be responsible for responding to customer inquiries and providing timely resolutions to their issues.The ideal candidate will have excellent communication skills, both written and verbal, as well as the ability to work...
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Help Desk Professional
5 days ago
Lahore, Punjab, Pakistan Cyber System Pvt Ltd. Full timeCyber System Pvt Ltd. is seeking a highly skilled Customer Support Executive to join our team and contribute to our mission of delivering exceptional customer service.This role involves interacting with clients via video calls, scheduling appointments, and verifying patient eligibility. The ideal candidate will have excellent communication skills and...
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Help Desk Associate
5 days ago
Lahore, Punjab, Pakistan Xybersystem Full timeWe are Xybersystem, and we're looking for talented individuals to join our team as Customer Support Executives.About the Job:The ideal candidate will have a Bachelor's degree and experience in medical front desk (inbound) customer service.Strong communication and problem-solving skills are essential for this role.Benefits:Competitive salary up to $60k along...
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Help Desk Associate
5 days ago
Lahore, Punjab, Pakistan Algo+ USA Full timeJob Description:We are looking for a skilled Help Desk Associate to join our US team at Algo+ USA. As a critical member of our support team, you will be responsible for delivering top-notch customer service and ensuring seamless product experiences for our clients.Main Responsibilities:Ticket Handling and Escalation:Efficiently process incoming tickets,...
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Security Systems Help Desk Professional
7 days ago
Lahore, Punjab, Pakistan Sybrid Lahore Full timeWe're seeking a highly skilled Security Systems Help Desk Professional to join our team at Sybrid Lahore. As a Technical Call Center Agent, you'll be responsible for handling customer inquiries, troubleshooting technical issues, and ensuring that customers are satisfied with our services.Job Summary:Key Responsibilities:Handle customer calls, emails, and...
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Help Desk Coordinator
5 days ago
Lahore, Punjab, Pakistan Black Lion Software Full timeJob RequirementsFor this position, we require:Excellent English Communication Skills: Strong written and verbal communication skills are essential for effectively interacting with customers through chat.Strong Problem-Solving Abilities: The ability to analyze customer problems and provide solutions or escalate issues as necessary is critical for success in...
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Help Desk Specialist
2 days ago
Lahore, Punjab, Pakistan Septemsystems Full timeAbout UsSeptem Systems is a technology consultancy firm committed to helping organizations navigate radical business and technology solutions. Our pillars of inventing, innovating, and inspiring drive our mission forward.With a strong focus on digital transformation, we deliver result-driven business solutions to clients, accelerating their growth and...
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Help Desk Ambassador
1 day ago
Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time**Why Join Us:** At Tech Bridge Consultancy, we offer a unique opportunity to work with a cutting-edge technology company that values innovation and excellence.We are seeking an experienced Support and Sales Professional to join our team and help drive customer satisfaction and business growth.In this role, you will be responsible for managing customer...
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Support Desk Agent
5 days ago
Lahore, Punjab, Pakistan Cyber System Pvt Ltd. Full timeAt Cyber System Pvt Ltd., we are committed to delivering exceptional customer service, and we need a dedicated Customer Support Executive to help us achieve this goal.This role involves interacting with clients via video calls, scheduling appointments, and verifying patient eligibility. The ideal candidate will have excellent communication skills and...
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Help Desk Associate
1 day ago
Lahore, Punjab, Pakistan Nationwide Enterprises Full timeAbout Nationwide EnterprisesWe strive to create a positive and inclusive work environment that values diversity and promotes employee well-being.As a Customer Support Representative, you will contribute to the success of our organization by delivering exceptional customer service.With a focus on customer satisfaction, you will play a key role in shaping our...
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Front Desk Operations Manager
7 days ago
Lahore, Punjab, Pakistan People Full timeCompany OverviewWe are a hospitality company dedicated to delivering exceptional guest experiences.Job DescriptionThe Front Office Manager is responsible for overseeing all front desk operations, ensuring seamless coordination and efficient workflow. This includes managing guest services, leading front desk staff, and overseeing daily operations.Required...
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Fundraising Coordinator
4 days ago
Lahore, Punjab, Pakistan HELP Foundation Pakistan Full timeAbout the ProgramWe are seeking a highly motivated and organized individual to join our team as a Fundraising Coordinator. In this role, you will be responsible for assisting with fundraising campaigns, events, and initiatives that support our mission to make a difference in the lives of others.
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Medical Front Desk Assistants
5 days ago
Lahore, Punjab, Pakistan Xybersystem Full timeXybersystem is seeking highly motivated individuals to fill the position of Medical Front Desk Assistant. In this role, you'll provide top-notch support to our patients and contribute to the smooth functioning of our operations.Key responsibilities include answering inbound calls, scheduling appointments, and verifying patient information. You'll also be...
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NGO Fundraising Coordinator
7 days ago
Lahore, Punjab, Pakistan Help Foundation pakistan Full timeCompany Overview:The Help Foundation Pakistan is a non-profit organization working tirelessly to uplift marginalized communities in Pakistan. Our mission is to provide support and resources to those in need, and we rely on the generosity of donors and partners to achieve our goals. Salary:We offer a competitive salary package of Rs 50,000 - Rs 60,000 per...
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Help Desk Specialist
5 days ago
Lahore, Punjab, Pakistan ibex Full timeCustomer Support ProfessionalAs a Customer Support Specialist at Ibex, you will play a vital role in ensuring that our customers receive the highest level of service and support.You will be responsible for processing customer inquiries, troubleshooting issues, and providing solutions that meet their needs.In addition to your technical skills, you will need...
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Help Desk Professional
5 days ago
Lahore, Punjab, Pakistan Vodworks Full timeAbout VodworksAt Vodworks, we strive to deliver exceptional services and solutions that meet our customers' evolving needs.