
Computer Systems Technologist
2 days ago
Job Summary:
A computer systems technologist is responsible for maintaining and organizing computer labs, ensuring they are fully operational. They will inventory, procure, and manage computer hardware, software, and peripherals.
Key Responsibilities:- Maintain and organize computer labs to ensure optimal functionality.
- Inventory, procure, and manage computer hardware, software, and peripherals to meet lab requirements.
- Assist in setting up and configuring computers, servers, and network devices to ensure smooth operations.
- Troubleshoot technical issues promptly to minimize disruptions and maintain a safe learning environment.
- Provide technical support to students and faculty in the computer labs.
- Assist with software installations, updates, and licensing management to ensure compliance with university policies.
- Troubleshoot hardware and software problems, ensuring timely resolutions and documenting solutions.
- Implement and enforce safety protocols in the computer labs to prevent accidents and ensure data security.
- Ensure compliance with university policies, licensing agreements, and security guidelines to protect sensitive information.
- Perform regular maintenance and preventive measures on computer equipment to extend its lifespan.
- Coordinate and oversee repairs or servicing by external vendors when necessary to minimize downtime.
- Provide training and assistance to students and faculty in using computer lab resources to enhance their skills.
- Offer guidance on software applications and basic troubleshooting to support academic success.
- Maintain accurate records of hardware and software inventory to track lab assets.
- Document lab procedures, guidelines, and troubleshooting solutions to facilitate knowledge sharing.
- Assist in maintaining data security and integrity within the computer labs by monitoring cybersecurity threats and reporting suspicious activities.
- Collaborate with faculty to support research initiatives that require specialized lab equipment or software.
- Work closely with the IT department for infrastructure and network-related tasks to ensure seamless integration.
Knowledge/Skills/Abilities:
- Proficiency in computer hardware, software, and networking to troubleshoot complex technical issues.
- Strong problem-solving and technical troubleshooting skills to resolve technical issues efficiently.
- Excellent organizational and communication skills to work effectively with students, faculty, and IT staff.
- A commitment to ensuring a safe and productive learning environment through effective lab management.
- Familiarity with relevant data security and privacy regulations to protect sensitive information.
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