
Administrative Service Specialist
5 days ago
At our organization, we are looking for an exceptional professional to assume the role of Administrative Service Specialist.
The ideal candidate will be responsible for providing high-quality administrative services to new customers and ensuring network rehabilitation.
The selected individual will be required to organize and control daily, weekly, and monthly targets using available resources to deliver exceptional customer experience.
- Provide administrative services to new customers
- Evaluate and resolve customer complaints
- Ensure timely completion of tasks and projects
- Develop and implement efficient processes to improve customer satisfaction
Key Responsibilities:
- Network Rehabilitation: Ensure that all network issues are promptly addressed to minimize downtime and maximize customer satisfaction.
- Customer Service: Provide top-notch customer service to ensure that all customer needs are met and exceeded.
- Process Improvement: Continuously evaluate and improve existing processes to increase efficiency and reduce errors.
Required Skills and Qualifications:
- Bachelor's degree in Electrical, Power, or Telecom Engineering
- Strong understanding of deployment and post-sales services of fixed-line telecom providers
- Excellent communication and problem-solving skills
Benefits:
- A competitive salary package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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