Senior Retail Operations Director

3 days ago


Lahore, Punjab, Pakistan beBeeRetail Full time 8,000,000 - 15,000,000
Job Title:

Retail Store Manager

Job Overview

This senior leadership role oversees the overall performance and operations of a retail store. The ideal candidate will have a strong background in marketing, customer service, and team management.

Key Responsibilities
  • Sales, Service & Marketing: Achieve sales targets, develop and maintain high standards of customer care, ensure high levels of customer satisfaction through quality and excellent service, initiate marketing campaigns to increase sales.
  • Stock Management & Merchandising: Ensure availability of merchandise and services by approving contracts, maintaining inventories, evaluate vendors/contractors to ensure proper inventory supply, take effective measures to control inventory expiry and damage.
  • Operations Excellence: Maintain operations excellence by directing and implementing best practices for service and goods delivery, secure merchandise by implementing security systems and measures, update IT infrastructure for business information analysis.
  • Financial Responsibilities: Ensure best cash management practices, achieve financial objectives by preparing budgets, scheduling expenditures, analyzing variances, initiating corrective actions, develop and implement strategies to increase profitability.
  • HR Management: Accomplish human resource objectives by supporting recruiting, selecting, orienting, training, engaging and retaining staff by coaching, counseling, disciplining employees, planning, monitoring and appraising job results, enforcing policies and procedures.
Requirements
  • Degree: Graduation in any discipline, BBA/MBA (Marketing) preferred.
    Experience: Minimum 6 years in similar capacity.
    Key Skills & Expertise:
    • Customer Focused
    • Target Oriented/Results Driven
    • Possess Financial Skills
    • Excellent Pricing and Costing Strategies
    • Vendor Relationships
    • Market Knowledge
    • Excellent Negotiation and Leadership Skills
    • Excellent Communication and Time Management Skills
    • Experience in Development and Implementation of Retail Store Policies


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