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Website Development Coordinator

2 weeks ago


Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full time
Job Title: Digital Presence Specialist at WellnessLiving

Description:

We are seeking a skilled and innovative Digital Presence Specialist to join our team. As a key member of the Presence Team, you will play a crucial role in building and maintaining our website, ensuring seamless communication with customers, and driving continuous improvement within department procedures.

Responsibilities:

  1. Collaborate with cross-functional teams to orchestrate a unified website-building process aligning with strategic objectives.
  2. Proactively monitor and manage customer inquiries, fostering effective communication and exploring strategies to minimize bottlenecks.
  3. Identify areas for enhancement within department procedures, providing insightful findings, constructive feedback, and well-thought-out proposals for changes.
  4. Engage with customers to clearly communicate requirements, articulate timelines, and set expectations for the website, prioritizing customer satisfaction through transparent communication.
  5. Stay abreast of current trends and best practices in the technical and creative landscape, bringing forward-thinking perspectives to the team.
  6. Demonstrate expertise in SEO, WordPress, Elementor, and Google Analytics, applying these skills strategically to elevate the performance and impact of the website.

Qualifications & Skills:

  1. Minimum 2-3 years of experience in a dynamic Customer Success/Support role at a technology company, showcasing a solid foundation in delivering exceptional service.
  2. Outstanding client-facing and internal communication skills, with an ability to articulate ideas clearly and concisely both in writing and verbally.
  3. Strong written and verbal communication skills, underlining the ability to convey complex information with clarity and professionalism.
  4. Excellent organizational skills, characterized by meticulous attention to detail and adept multitasking abilities, ensuring efficient handling of diverse tasks and responsibilities.
  5. A self-motivated individual capable of working independently while thriving in collaborative team environments, fostering a proactive approach to problem-solving and a commitment to achieving shared goals.
  6. High level of proficiency in Microsoft Office applications and CRM systems, reflecting technological prowess and ability to leverage digital tools for enhanced productivity.
  7. Exceptional problem-solving skills coupled with a keen eye for detail, showcasing the ability to navigate challenges with analytical precision.