Front Desk Representative

3 days ago


Lahore, Punjab, Pakistan Xybersystem Full time

Xybersystem requires a Front Desk Representative to provide top-notch support to our patients. In this role, you will be the first point of contact for patients and play a crucial part in their overall experience.

Main Responsibilities:

  • Welcome patients over video calls and facilitate appointment scheduling.
  • Ensure timely verification of patient eligibility and send reminders as needed.
  • Work closely with patients to secure pre-authorizations and track necessary documents.

To succeed in this position, you will need:

  • A Bachelor's degree.
  • Prior experience in inbound patient calling.
  • Excellent communication skills in English (oral and verbal).
  • Basic proficiency in computer applications, including MS Word and Excel.

Our company offers a stimulating work environment, competitive compensation, and opportunities for professional development. If you're passionate about delivering outstanding customer service, we encourage you to apply



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