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Night Shift Customer Care Associate
9 hours ago
Job Summary
Mass Logistics is seeking a Part Time Night Customer Care Representative to join our team. As a dedicated consumer services provider, we specialize in delivering personalized services to our clients, focusing on streamlining logistics and supply chain solutions.
Main Responsibilities- Offer exceptional customer service and support through various channels.
- Support clients with their inquiries related to logistics and accounting services.
- Resolve customer issues and complaints in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Cultivate collaboration with team members to enhance service delivery and improve client satisfaction.
- Strong verbal and written communication skills in English.
- Proficiency in MS Office and comfort with technology.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team during night shifts.
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