US Night Shift CSR

9 hours ago


Lahore, Punjab, Pakistan LS Business Solutions Full time
LS Business Solutions Representative

We are seeking a highly skilled and results-driven representative to join our team at LS Business Solutions, Pakistan.

Job Description:

This role involves working on the night shift US campaign, where you will be responsible for delivering exceptional customer support and service to clients across the US.

Main Tasks:

  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Utilize CRM software to manage customer interactions, track conversations, and maintain accurate records.
  • Develop and implement effective solutions to customer complaints, resulting in increased satisfaction and loyalty.
  • Collaborate with colleagues to enhance knowledge sharing, improve processes, and drive business growth.

Requirements:

To succeed in this role, you should possess:

  • Excellent communication and interpersonal skills.
  • A strong understanding of CRM software and its applications.
  • Ability to work under pressure and meet deadlines.
  • Fluency in English and basic proficiency in MS Office.

Benefits:

We offer a competitive compensation package with potential for bonuses, opportunities for growth and development, and a dynamic work environment.



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