Social Media and Community Manager

3 days ago


Lahore, Punjab, Pakistan ibex Full time
Our Ideal Candidate

We are looking for a highly motivated and organized individual to fill the role of Social Media Coordinator. As a key member of our Operations team, you will be responsible for managing our social media presence, developing engaging content, and fostering meaningful interactions with our customers.

Key Responsibilities
  • Develop and implement social media strategies that align with our company goals and promote our services.
  • Manage and maintain our social media accounts, ensuring they accurately reflect our brand and values.
  • Create engaging content that resonates with our audience and promotes our brand.
  • Monitor and moderate user-generated content on our social media channels, adhering to our community guidelines.
Requirements
  1. Exceptional written and verbal communication skills in English, enabling effective collaboration with colleagues and engagement with customers.
  2. Ability to analyze complex information, prioritize tasks, and manage multiple projects simultaneously.
  3. Proven experience in online community management and customer service, with a focus on building strong relationships and resolving queries efficiently.
  4. Proficiency in Microsoft Office, particularly Excel, for data analysis and reporting.
  5. Flexibility to work in various shifts, demonstrating adaptability and a commitment to meeting deadlines.
  6. Relevant education, such as an undergraduate degree or above, providing a solid foundation for your career growth.
What We Offer
  • Comprehensive medical insurance for your health and well-being.
  • Permanent employment status, offering stability and security.
  • Provident fund and overtime compensation, recognizing your hard work and dedication.
  • Referral bonus program, rewarding you for helping us grow and succeed together.


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