
Quality Control Specialist
6 days ago
About the Role
This is an exciting opportunity for a highly skilled Restaurant Manager to join our team. As a key member of our restaurant operations, you will be responsible for driving business growth, improving customer satisfaction, and maintaining high standards of quality and efficiency.
Main Responsibilities:
- Lead the entire operation of the restaurant, including front-of-house and back-of-house functions.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Manage inventory, analyze consumption patterns, and forecast sales.
- Develop and maintain standard operating procedures (SOPs) and complete relevant documentation.
- Collaborate with other departments to achieve business objectives.
- Provide coaching and development opportunities for team members.
- Ensure compliance with sanitation and safety protocols as per HACCP guidelines.
Requirements:
- A minimum of 3-5 years of experience as a Restaurant Manager with a proven track record of success.
- Demonstrated career experience in customer service management, preferably in a franchised unit.
- In-depth knowledge of food and multiple cuisines.
- Familiarity with local demographic trends and eating habits.
- Proficiency in the English language.
- Computer literacy and a good understanding of restaurant management software.
- Strong leadership, motivational, and people skills.
- Acute financial management skills.
- Able to lead and operate in challenging situations.
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