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2 days ago
**Job Description:**
The Avaya Aura/CM Engineer is a key role in the IT department, responsible for managing daily call center tasks and maintaining switching, data communications, and peripheral equipment.
Key Responsibilities:- System Administration: Manage daily tasks related to call center issues and maintain switching, data communications, and peripheral equipment.
- Troubleshooting: Resolve issues related to login, reporting, system resources, IVR changes, hardware, and PRI/CO trunks.
- System Maintenance: Ensure the upkeep of systems and applications, including ancillary systems.
Requirements: The successful candidate will have experience in Client Enablement Services (CES), SAL Gateway, High Availability AES servers, G-450 Gateway, and strong computer skills.
Benefits:- Competitive Salary: Enjoy a competitive salary and benefits package.
- Opportunities for Growth: Avira Technologies offers opportunities for career advancement and professional development.
- Collaborative Environment: Work with a team of experienced professionals who share your passion for technology.
About Us: Avira Technologies is a leading provider of Information Technology and Services, committed to delivering exceptional customer service and innovative solutions.
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