Debt Resolution Specialist

19 hours ago


Lahore, Punjab, Pakistan Urban developers Full time

Job Summary:

The Deputy Manager-Recovery is responsible for leading the recovery efforts of Urban Developers, focusing on the efficient recovery of overdue loans, debts, or assets. The ideal candidate will possess strong negotiation skills, excellent analytical abilities, and the ability to work under pressure.

Key Responsibilities:

  1. Develop and implement recovery strategies to optimize results.
  2. Lead the Recovery Team to ensure they meet their targets and maintain high standards of performance.
  3. Manage customer relationships, addressing complaints and resolving disputes in a professional manner.
  4. Collaborate with the Settlement Committee to achieve mutual objectives.
  5. Maintain accurate records of customer interactions, processes, and documents.
  6. Provide training and guidance to the Recovery Team to enhance their skills and knowledge.
  7. Ensure compliance with the company's policies, procedures, and SOPs while achieving team goals.
  8. Compile and present regular analytical reports to the DGM.

Requirements:

  • Bachelor's/Master's degree in a relevant field
  • 7+ years of experience in debt recovery, collection, or credit control
  • Strong negotiation and persuasion skills
  • Expert knowledge of real estate laws and financial regulations
  • Ability to handle high-pressure recovery situations
  • Excellent analytical and problem-solving abilities
  • Strong communication and interpersonal skills


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