Customer Service Ambassador

2 weeks ago


Chakwal, Punjab, Pakistan Hyundai Chakwal Full time

Company Overview

We are a leading automotive manufacturer with a strong presence in Pakistan, committed to delivering exceptional customer experiences.

Job Summary

The Customer Relations Officer will play a critical role in maintaining high levels of customer satisfaction by providing proactive support and resolving issues efficiently.

Key Responsibilities

  • Maintain open lines of communication with customers to understand their needs and preferences.
  • Analyze customer feedback to identify areas for improvement and implement changes accordingly.
  • Develop and maintain relationships with key stakeholders to ensure seamless collaboration and issue resolution.
  • Prioritize tasks to meet deadlines and deliver results-oriented outcomes.
  • Foster a culture of continuous learning and professional development within the team.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent interpersonal and communication skills.
  • A strong analytical mindset to identify trends and areas for improvement.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Bachelor's degree in Business Administration or a related field.


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