
Sales Operations Specialist
5 days ago
A senior sales operations professional is sought to join our team in Karachi, Pakistan. The ideal candidate will have a strong background in sales support, reservations, and ticketing.
Key Responsibilities- Provide technical support to the sales team to achieve assigned revenue targets.
- Offer five-star service to internal and external customers, acting as an expert on Qatar Airways products and processes.
In this role, you will be accountable for:
- Ensuring adherence to Standard Operating Procedures (SoPs) for sales operations functions.
- Serving as a product knowledge expert for trade support tasks, including reservations, ticketing, FFP, oneworld, Beyond Business, and Corporate queries.
You will assist Sales Operations Agents with their queries and escalations to ensure efficiency and quality services. Additionally, you will maintain and generate reports as required by your reporting Line Manager.
Requirements- Familiarity with airline processes, systems, and the travel industry.
- Excellent relationship building and communication skills.
- Problem-solving skills and an efficiency-oriented mindset.
This position requires a Bachelor's Degree or Equivalent, with a minimum of 1 year of job-related experience. Knowledge of MS Office and proficiency in English are also essential.
About the RoleThis exciting opportunity allows you to work in a dynamic environment, where your skills and imagination can thrive. You will have the chance to grow and work on challenging projects, building your skills and experience.
Qualifications- Bachelor's Degree or Equivalent.
- Minimum 1 year of job-related experience.
- Knowledge of MS Office.
- Proficiency in English.
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