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1 week ago
This is an exciting opportunity to join our dynamic team as a Freight Junior Operations Executive. In this role, you will play a critical part in ensuring the smooth operation of our air/ocean freight services.
You will be responsible for managing file creation and associated services, working closely with our sales team to ensure proper execution of jobs, and providing exceptional customer service to our clients.
Key Responsibilities- Manage file creation and associated services for air/ocean freight products.
- Ensure proper execution of jobs through documentation management.
- Assist customers and sales team with export/import inquiries.
- Support account start-up and provide necessary documentation/information.
- Maintain strong relationships with air/ocean carriers to secure the best solutions (capacity and cost).
- Provide clients with comprehensive shipment updates.
- Respond promptly to any emergency situations that may arise.
To succeed in this role, you will need:
- Bachelors degree in relevant field.
- Minimum 6 months of relevant and recent experience in Air/Ocean Freight Forwarding Operations and C/S.
- Preferred: PIFFA Certificate holder.
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