Executive Assistant

3 days ago

Faisalabad City Tehsil, Pakistan beBee Careers Full time
Job Title: Executive Assistant - Psychology Practice

We are seeking a highly skilled executive assistant to provide administrative support to our psychology practice. The ideal candidate will have excellent communication skills, with a strong emphasis on crafting professional and respectful emails.

Key Responsibilities:
  • Communication Management: Monitor and manage incoming communications, responding to client inquiries and resolving issues as needed.
  • Client Support: Provide assistance to clients, responding to queries and resolving problems in a timely and professional manner.
  • Schedule Coordination: Manage and schedule appointments for clients while ensuring efficient use of therapist time.
  • Financial Administration: Process payments, invoices, and rebate claims in a timely and accurate manner.
  • Record Keeping: Maintain and update client records while ensuring confidentiality and accuracy.
  • Therapist Liaison: Assist therapists with managing their schedules, onboarding new staff, and offboarding existing staff.
  • Reporting: Generate periodic reports based on practice needs and action as per therapist feedback.
  • Team Facilitation: Facilitate communication within the team, ensuring everyone stays updated on key practice developments.
  • Content Publication: Schedule weekly blog posts and newsletters (content will be provided).
  • Process Enhancement: Identify areas for improvement in communications & Standard Operating Procedures (SOPs) and suggest necessary changes.
Job Structure:
  • Flexible Work Arrangement: This role offers the flexibility to work from a remote location.
  • Morning Work Schedule: The role follows a morning shift, 5 hours, starting at 8 AM or earlier to take advantage of peak business hours.
  • Generous Leave Policy: Employees will receive generous paid leave, including certain holidays.
  • Competitive Benefits: This position comes with attractive bonuses and annual increments.
  • Comprehensive Onboarding: The first month of the role will focus on training on the Practice Management Software, learning company policies, and documenting Standard Operating Procedures (SOPs).
  • Probationary Period: Following the initial month, you will enter a 2-month probationary period during which you will have the opportunity to work independently and demonstrate your skills.

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