Auto Insurance Quality Assurance Expert

3 days ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Summary

We are seeking a dedicated and hardworking Quality Assurance Specialist to join our team.

Key Responsibilities
  • Listening to recordings and providing feedback based on call interactions.
  • Assessing call quality and identifying areas for improvement.
Requirements
  • Minimum 1 year of call center experience, preferably in an auto insurance project.
  • Excellent verbal and written communication skills.
  • Strong writing skills and ability to articulate complex ideas.
  • Self-motivated and target-oriented with a strong focus on delivering results.
  • Basic knowledge of the US market and call center industry.
  • Ability to work night shifts and adapt to changing priorities.
Benefits
  • Growth opportunities in a dynamic and rapidly evolving industry.
  • Collaborative and supportive work environment.
  • Chance to develop skills and expertise in quality assurance.


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