Insurance Call Center Quality Analyst

Quality Assurance Specialist For Auto InsuranceListening to recordings and providing feedback based on call interactions. Previous call center experience is required.We are seeking dedicated and hardworking employees who can work independently and meet their goals within specified timeframes.Job SpecificationMinimum 1 year of call center experience,...

Job SummaryWe are seeking a dedicated and hardworking Quality Assurance Specialist to join our team.Key ResponsibilitiesListening to recordings and providing feedback based on call interactions.Assessing call quality and identifying areas for improvement.RequirementsMinimum 1 year of call center experience, preferably in an auto insurance project.Excellent...

Call Center SpecialistWe are looking for a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service, verifying customer information, and collaborating with internal stakeholders to resolve issues.Responsibilities:Verify customer information and ensure...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

We are looking for a detail-oriented Call Quality Analyst to monitor and evaluate customer interactions, ensuring the highest standards of service quality and compliance. The role involves analyzing calls, providing feedback, and supporting the continuous improvement of customer service teams. The ideal candidate will have strong analytical skills and the...

Job SummaryThe Call Center Operations Manager is responsible for overseeing the daily operations of the contact center, ensuring business objectives are met and resources are managed efficiently.Key ResponsibilitiesStaffing and Schedule Adherence: Manage staff scheduling to meet customer service demands while maintaining optimal productivity levels.Training...

Join Our Growing Team in the US Real Estate IndustryJob Title: Call Center Agent – Night Shift (US Real Estate Campaign)Location: Chaklala Scheme 3Shift: Night Shift (Aligning with US Time Zones)Schedule: Monday to Friday, 8 PM – 5 AM PSTAre you a confident communicator with a knack for connecting with people? Do you thrive in a fast-paced,...

The primary responsibility of the call center Quality Assurance Representative is to measure and evaluate the performance of the sales and customer service representatives who come in direct contact with the company's consumer base. The quality assurance representative must ensure compliance with company and industry standards.The Quality Assurance...

We are seeking a detail-oriented professional to fill the role of Call Quality Analyst Monitoring. This position involves analyzing customer interactions, providing feedback, and supporting the continuous improvement of service quality.Key Responsibilities:Evaluate customer interactions based on accuracy, communication skills, and compliance with industry...

Call Center Customer Service RepresentativeRawalpindi, Province of PunjabGetpakjob 30+ days agoDescriptionWe are a dynamic and growing real estate lead generation company specializing in the USA market. Our mission is to provide top-quality real estate leads to the realtors partnering with us, while maintaining exceptional customer service. We are seeking...