Enterprise Network Infrastructure Professional

1 day ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Description:

The Enterprise Network Infrastructure Professional will be responsible for implementing, supporting, and optimizing network infrastructure in vendor-neutral environments. This role requires strong technical skills, knowledge of ITIL best practices, and excellent communication skills to provide an exceptional customer experience.

As a NOC Engineer, you will work closely with vendors, channels, and Field Services teams to resolve customer network issues and outages. You will also be responsible for reviewing customer networks, recommending infrastructure changes, and completing standard changes to improve network performance.

Key Accountabilities:

  • Technical skills development and maintenance.
  • ITIL best practice application and knowledge sharing.
  • Customer network issue resolution and outage support.
  • Network infrastructure review and recommendation for changes.
  • Standard change completion to improve network performance.
  • Change implementation actions in complex enterprise network environments.
  • Proper incident management from the initial customer call.
  • Alarm processing according to established priority and customer-specific procedures.


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