Customer Experience Ambassador

1 week ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a highly skilled professional to fill the role of On Rotation Customer Service Representative/Limo Dispatcher.

Job Specification

This is an exciting opportunity for fresh graduates or experienced professionals looking to take on new challenges in a dynamic and fast-paced environment.

Responsibilities:
  • Handle inbound customer queries and provide timely responses, ensuring that our customers receive the highest level of service.
  • Dispatch limousines and manage schedules effectively, maximizing efficiency and productivity.
  • Maintain communication with drivers and ensure timely arrivals, ensuring seamless operations.
  • Record and manage customer feedback to improve services, continuously enhancing our customer experience.
  • Collaborate with team members to optimize dispatch operations, driving results and growth.
Requirements:
  • Excellent English communication and interpersonal skills, enabling strong relationships with customers and colleagues.
  • Strong problem-solving abilities, allowing effective resolution of complex issues.
  • Able to work in a fast-paced environment, adapting to changing priorities and deadlines.
  • Proficiency in using software applications and basic computer skills, leveraging technology to enhance performance.
  • Customer-focused mindset with a positive attitude, consistently delivering high-quality service.
About Us

We are committed to providing exceptional customer experiences, and we are seeking like-minded individuals to join our team. If you are passionate about delivering outstanding service and working in a dynamic environment, we encourage you to apply.



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