IT Infrastructure Expert

7 hours ago


Hyderabad City Taluka, Pakistan beBeeSolutions Full time 500,000 - 1,000,000
Technical Solutions Specialist

This is a dynamic onsite role with an expectation to primarily work from our office.

We help clients reimagine their information technology needs to deliver a simple, consumable solution that drives business results.

About the Role
  • Take ownership of customer issues and see them through to resolution.
  • Diagnose and identify solutions to resolve system/operating system issues.
  • Escalate unresolved issues to internal teams using standard procedures.
Key Requirements
  • Minimum 3-5 years of experience in IT solutions.
  • Degree in Computer Science, IT or Software Engineering; understanding of remote infrastructure domain.
  • Microsoft, Cisco, Linux certification is a plus.
  • Proven experience as a Technical Support Engineer or Help Desk Technician.
  • Basic knowledge of Windows/Linux/Mac OS environments.
  • Ability to research and identify solutions to reported issues and diagnose/troubleshoot technical issues.
  • Ability to prioritize and manage several open issues at once.
  • Willingness to work flexible hours.
Benefits and Culture
  • Health & wellbeing benefits for physical, financial, and emotional wellbeing.
  • Personal and professional development opportunities.
  • An inclusive culture celebrating diverse backgrounds and individuality.

We value diverse backgrounds and celebrate individuality. Our decisions are based on qualifications, merit, and business need.



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