IT Services Development Manager

6 days ago

Lahore, Punjab, Pakistan Topdot Full time

Job Title: Business Development Manager

Company Overview:

Topdot is a leading provider of innovative IT services and solutions. Our mission is to help businesses leverage technology to achieve their goals. We deliver customized solutions that drive efficiency, enhance security, and fuel growth.

Position Summary:

This role requires a seasoned professional with a deep understanding of the IT services landscape. The ideal candidate will have a strategic mindset and a proven track record in business development.

Key Responsibilities:

Strategic Planning and Execution:

  • Develop and implement comprehensive business development strategies to achieve company growth objectives.
  • Identify and evaluate new market opportunities, including emerging trends and competitive landscape.
  • Collaborate with the executive team to align business development goals with overall company strategy.

Market Research and Analysis:

  • Conduct thorough market research to identify potential clients and sectors for business expansion.
  • Analyze market data to inform strategic decisions and identify growth opportunities.

Client Relationship Management:

  • Build and maintain strong relationships with key clients, understanding their needs and providing tailored IT solutions.
  • Serve as the primary point of contact for major clients, ensuring high levels of customer satisfaction and retention.
  • Negotiate and close high-value contracts with clients, ensuring terms are favorable for both parties.
  • Set goals and objectives to measure the success of business development strategy. These goals may include sales targets, market share acquisition, and other key performance indicators.
  • Monitor progress against goals and objectives. Analyze sales data, conduct further customer research, and watch competitor activity to adjust the strategy and ensure it remains effective long-term.

Business Growth:

  • Drive the business growth process from lead generation, achieve and exceed revenue targets by identifying and securing new business opportunities.
  • Develop and present compelling proposals and presentations to prospective clients.

Cross-functional Collaboration:

  • Work closely with the marketing team to develop effective marketing strategies and campaigns.
  • Collaborate with the product development and technical teams to ensure client needs are met with innovative IT solutions.
  • Provide feedback to internal teams to improve service offerings and client satisfaction.

Leadership and Mentoring:

  • Mentor and guide junior business development staff, fostering a culture of continuous learning and professional growth.
  • Lead by example, demonstrating best practices in business development and client management.

Qualifications:

  • Bachelor's degree in business administration, Marketing, Information Technology, or a related field.
  • Minimum of 7-10 years of experience in business development within the IT services sector in international markets, specifically the USA.
  • Proven track record of achieving sales targets and driving revenue growth.
  • Strong understanding of IT services, including cloud computing, cybersecurity, software development, staff augmentation, and managed services.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinker with strong analytical and problem-solving abilities.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Proficient in CRM software and other business development tools.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health insurance and retirement plan.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Others:

  • Manage multiple projects simultaneously while meeting deadlines and exceeding expectations.
  • Develop and maintain strong relationships with key stakeholders, including clients, partners, and internal teams.
  • Stay up-to-date with industry trends and developments, applying knowledge to drive business growth and improvement.

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