Customer Relationship Advocate

7 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Customer Service Champion

We are seeking a highly skilled customer-oriented service professional who can excel in managing large volumes of incoming calls and providing exceptional support to our valued customers.

  • Key Responsibilities:
  • Handle multiple phone calls efficiently while maintaining a high level of customer satisfaction.
  • Assess customer needs and provide tailored solutions to meet their expectations.
  • Foster long-term relationships with customers through open communication and trust-building interactions.
  • Ensure accurate information delivery by utilizing the most effective methods and tools.
  • Achieve sales targets and call handling quotas through proactive and efficient work habits.
  • Address customer complaints promptly, offer suitable solutions, and follow up to guarantee resolution.
  • Maintain accurate records of customer interactions, process customer accounts, and store relevant documents.
  • Adhere to established communication procedures, guidelines, and policies.
What We Offer

We provide a comprehensive package that includes:

  • A competitive salary range of 30,000-70,000 (daily bonuses included)
  • Daily, Weekly, and Monthly performance-based bonuses
  • A friendly and collaborative working environment
  • Opportunities for growth through extra-curricular activities such as games, team-building events, and more
Requirements and Skills

To succeed in this role, you will need:

  • Proven experience in customer support or client service
  • A track record of consistently exceeding quota targets
  • Exceptional phone handling skills and active listening abilities
  • Excellent communication and presentation skills
  • The ability to multitask, prioritize tasks effectively, and manage time wisely


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