Chief Client Advocate

7 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

As a Client Success Executive, you will be responsible for cultivating and maintaining strong relationships with clients as their primary point of contact.

Cultivate and maintain strong client relationships through regular communication, ensuring timely issue resolution and escalating critical issues when necessary.

Monitor client usage metrics to identify contract renewal and expansion opportunities, working independently and collaboratively with sales teams to drive these objectives.

Act as a client advocate within the organization, representing their interests and priorities, and gathering feedback to inform product development and improve overall client experience.

The ideal candidate will possess at least 1 year of mid-level experience with sales in the service industry, specifically IT & Software services, with exceptional English proficiency being paramount for this role.

The position requires a strong knowledge of successful client success strategies, including effective communication and interpersonal skills, and the ability to multitask, work independently, and collaborate within a team environment.

Bonuses, annual leaves, casual leaves, sick leaves, bereavement leaves, marriage leaves, paternity leaves, maternity leaves, medical health insurance, and bi-annual reviews are all part of the benefits package offered.

The company values its employees and provides opportunities for growth and development, including market competitive compensation based on professional qualifications and skill set.



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