
Quality Assurance Expert
7 hours ago
Job Summary:
We are seeking a highly skilled Quality Assurance Expert to join our team. The successful candidate will be responsible for implementing one aligned quality direction across divisions and functions, ensuring quality performance targets are achieved, and building strong relationships with internal and external stakeholders.
Key Responsibilities:
- Implement a cross-functional quality assurance program to drive excellence in product integrity, compliance, and customer satisfaction.
- Work closely with production teams, suppliers, and other stakeholders to ensure effective execution of quality procedures and protocols.
- Develop and maintain quality policies, standards, and guidelines that align with industry best practices.
- Conduct factory audits and assessments to verify the performance level of production processes, quality management systems, and supplier capabilities.
- Certify T1 AQL inspectors and implement 3rd party inspection programs at Tier 1 suppliers.
- Serve as a single point of contact for product integrity inquiries, complaints, and non-compliance issues.
- Collaborate with LO Operational Management and Claim Management Team to track warehouse claims, defective returns, and root cause analysis.
- Upskill LO and supplier teams on quality documentation, quality policies, manuals, and standards.
Requirements:
- University degree in engineering/materials or related areas.
- Minimum 5+ years of experience in quality concepts and similar positions.
- Strong presentation, negotiation, influencing, people, and communication skills.
- Fluent in English (written and spoken).
- Strong Microsoft Office Skills.
About Us:
We celebrate diversity, support inclusiveness, and encourage individual expression in our workplace. We do not tolerate harassment or discrimination toward any applicants or employees. We are an Equal Opportunity Employer.
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