Customer Experience Ambassador
12 hours ago
Job Description
The ideal candidate will have excellent analytical and problem-solving skills, with the ability to communicate complex information in a clear and concise manner. A high level of proficiency in MS Office, particularly MS Excel, is also required.
Responsibilities
- Coordinate inbound customers' inquiries and provide resolutions.
- Assist in process of all documents required to perform transactions.
- Refer unresolved customers grievances or special requests to designated departments for further investigation.
Requirements
- O Levels/Matriculation or above
- Excellent command in English
- Age limit: 18-45
- Proficiency with MS Office, particularly MS Excel
Why Join Us?
Our company offers a dynamic and supportive work environment, with opportunities for growth and professional development. Our employees enjoy a comprehensive benefits package and are encouraged to take ownership of their roles and responsibilities.
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