Customer Experience Representative
9 hours ago
At Black Lion Software, we are seeking a skilled Customer Experience Representative to professionally engage with customers and clients through chat platforms or live chat on websites. This role requires exceptional English communication skills to address inquiries, resolve issues, and provide information and assistance while maintaining a positive customer experience.
Key Responsibilities- Communication and Problem-Solving: Strong written communication skills and the ability to analyze customer problems are essential for effectively interacting with customers through chat.
- Customer Service and Technical Proficiency: A candidate should be customer-oriented, empathetic, and patient when dealing with customer inquiries and issues, as well as familiar with chat and messaging platforms and able to quickly learn and navigate various software tools and systems.
- Multitasking and Time Management: Chat support representatives often manage multiple chat conversations simultaneously, so the ability to multitask efficiently and meet response time and service level agreements (SLAs) is crucial.
Our company offers a competitive compensation package, including Communication, Incentive Bonus, Leaves, and Sports and Entertainment benefits.
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Customer Service Representative
9 hours ago
Lahore, Punjab, Pakistan Ibex Dynamics Full timeAbout the JobWe are seeking an experienced Inbound Customer Service Representative to join our team at Ibex Dynamics, Pakistan. As a CSR (Customer Sales Representative), you will be responsible for handling customer calls and inquiries in a professional and courteous manner.Key ResponsibilitiesHandle customer calls and emails in a timely and efficient...
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Customer Success Representative
4 days ago
Lahore, Punjab, Pakistan Knowledge Platform Pte Ltd Full time**Customer Success Representative**We are seeking a dedicated Customer Success Representative to join our team at Knowledge Platform Pte Ltd.As a key member of our organization, you will be responsible for ensuring targets for deployment of our blended learning solution are met.**Key Responsibilities:**Develop an in-depth understanding of our product and its...
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Customer Experience Manager
2 days ago
Lahore, Punjab, Pakistan Transpotech Services Full timeJob DescriptionKey Responsibilities:Conduct thorough evaluations of customer support interactions, ensuring that agents adhere to established performance metrics and quality standards.Provide actionable feedback to customer service representatives, highlighting areas for improvement and opportunities for growth.Collaborate with the training team to identify...
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Customer Service Representative
9 hours ago
Lahore, Punjab, Pakistan Khired Networks Full timeAt Khired Networks, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and the ability to work independently in a fast-paced environment.The successful applicant will be responsible for handling incoming chats, emails, and calls from clients worldwide. A high level of...
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Inbound Customer Experience Specialist
9 hours ago
Lahore, Punjab, Pakistan Ibex Dynamics Full timeAbout Our CompanyIbex Dynamics is a dynamic company that offers flexible working hours to its employees. We are looking for an experienced Inbound Customer Service Representative to join our team in Pakistan.Job SummaryThe successful candidate will be responsible for handling customer calls and inquiries in a professional and courteous manner. They should...
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Technical Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan Planlab solution Full timeTechnical Customer Service Representative Job Description:As a Technical Customer Service Representative at Planlab Solution, you will be the primary point of contact for our customers through our chat platform. You will be responsible for resolving technical issues, answering product-related questions, and providing overall support to our customers.Your Key...
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Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan indrive Full timeWe are seeking a skilled Customer Service Representative to join our team at Indrive.About the RoleThis is a fantastic opportunity for individuals who enjoy helping others and have excellent communication skills. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers via various channels, including...
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Customer Service Representative
2 days ago
Lahore, Punjab, Pakistan HZA Syd Full timeJob OverviewHZA Syd is a leading innovator in accounting solutions. We're looking for a Customer Service Representative to assist our clients and gain hands-on experience.Responsibilities:Provide exceptional customer service via phone, email, and chatDeliver detailed information about our products and servicesEfficiently resolve customer issuesMaintain...
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Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan Ask Development Full timeAt Ask Development, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Phone Banking channel, you will be responsible for answering customer inquiries and resolving any issues that may arise.Key ResponsibilitiesAnswer and resolve customer phone calls in a timely and professional mannerUnderstand and address...
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Customer Support Representative
4 days ago
Lahore, Punjab, Pakistan Mash Holdings Full timeDelivering Exceptional Customer ExperienceWe are seeking a highly skilled Female Customer Care Representative to join our team for the international rent a car campaign. This is an exciting opportunity to work in a fast-paced environment and provide top-notch customer support.Responsibilities:Take information and details from customers and coordinate with...
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Customer Service Representative
2 days ago
Lahore, Punjab, Pakistan ASK Development Limited Full timeJob Description:A Customer Service Representative with ASK Development Limited will be responsible for handling inbound calls from customers, addressing their queries and resolving any complaints in a professional manner.Responsibilities:Respond to customer inquiries via phoneProvide solutions to customer complaintsMaintain accurate records of customer...
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Customer Service Representative
2 days ago
Lahore, Punjab, Pakistan Sybrid Lahore Full timeAt Sybrid Lahore, we're seeking a skilled Customer Service Representative to join our team as a Home Security Support Specialist. In this role, you'll be responsible for providing top-notch customer service to users of our home security systems. You'll handle inquiries, troubleshoot technical issues, and ensure that customers feel secure and satisfied with...
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Customer Service Representative
2 days ago
Lahore, Punjab, Pakistan Haust Club Pakistan Full timeAt Haust Club Pakistan, we are seeking a dedicated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional service and support to our clients.Responsibilities:Respond promptly to customer inquiries via multiple channelsResolve customer complaints in a professional and...
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Customer Acquisition Representative
9 hours ago
Lahore, Punjab, Pakistan Nayasol Full timeSoftware House Sales RepresentativeNayasol, Pakistan is seeking a skilled Business Development Agent to join our Software House Campaign. As a key contributor to our team, you will be responsible for making outbound calls to potential customers to offer our software house services.The successful candidate will possess excellent sales skills, with the ability...
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Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan Syed Real Estates Full timeJob DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Syed Real Estates. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner via...
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Customer Service Representative
9 hours ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeWe are seeking a skilled Customer Service Representative to join our team at Eco Energy Services. In this role, you will be responsible for providing exceptional customer support and ensuring that our clients receive timely and accurate assistance.ResponsibilitiesRespond to customer inquiries: You will be the primary point of contact for our customers,...
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Customer Success Representative
9 hours ago
Lahore, Punjab, Pakistan Legallex UK Ltd Full timeLegallex UK Ltd seeks a highly motivated Customer Success Representative to join our team.About the Position:The successful candidate will serve customers by providing the necessary information and meeting their needs.Key Accountabilities:Deliver outstanding customer service to drive satisfaction and loyaltyMaintain high levels of sales performance and meet...
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Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan GIS Full timeAt GIS, we are seeking a highly skilled Customer Service Representative to handle queries from various social media platforms.The ideal candidate will be responsible for managing pages and groups on these platforms, ensuring timely and effective responses.We value discretion when handling clients' data and strive for transparency in our communication.Our...
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Female Customer Care Representative Needed
4 days ago
Lahore, Punjab, Pakistan Mash Holdings Full timeA Customer-Centric Approach to SuccessWe are seeking a dedicated Female Customer Care Representative to join our team for the international rent a car campaign. As a valued member of our team, you will contribute to delivering exceptional customer experiences and driving business growth.Responsibilities:Manage customer interactions to ensure satisfaction and...
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Technical Customer Service Representative
4 days ago
Lahore, Punjab, Pakistan HR Force Int Full timeWe are looking for a Technical Customer Service Representative to join our team at HR Force Int. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our international clients.This is an exciting opportunity for a highly motivated and skilled individual to work with our software...