
Senior Enterprise Solutions Architect
2 days ago
Job Overview
We are seeking an experienced Enterprise Solutions Architect who will play a key role in developing and executing our organizational strategy. As a Technical Account Manager, you will demonstrate your deep technical expertise and customer-facing skills to develop strong relationships with strategic customers.
This position will interface across multiple departments, including product, field sales, engineering, and marketing, which will play a key role in customer adoption and success. You will be responsible for helping these customers utilize our technology and exercise your communication and documentation skills to provide executive management with direct insight into the health and state of our product and customers.
Key Responsibilities
- Ongoing technical manager and SingleStore liaison for a few key enterprise customers.
- Act as the customer's trusted technical advisor, helping enterprises mature their SingleStore capabilities, skills, and knowledge.
- Collaborate with SingleStore's marketing team to document our customers' solutions and enhance their referenceability.
- Solve our customer's Enterprise Architecture challenges, focusing heavily on Ingest, Backup/Restore, and BI.
- Make use of cross-functional resources within SingleStore (Professional Services, Product Management, Account Management, etc.) to address customers' business and technical needs.
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