
Ecommerce Business Intelligence Specialist
7 days ago
We are seeking a skilled Ecommerce Data Analyst to join our team. In this role, you will be responsible for providing analysis and insights on e-commerce performance.
Key Responsibilities:- Track upcoming deliveries to ensure timely stock availability
- Analyze Sell-Through Rates to assess product performance
- Monitor stock levels across different regions and identify potential stockouts
- Evaluate sales trends to optimize promotion planning
- Identify high-demand and slow-moving products to inform teams
- Develop and manage budget projections based on historical data and market trends
- Provide weekly sales forecasts to support decision-making on daily spend
- Align financial forecasting with demand planning to prevent overstocking or stockouts
- Conduct deep-dive analyses into inventory movement and turnover rates
- Monitor items transitioning from zero stock to replenished status
- Analyze Omni fulfillment ratio to measure the effectiveness of multi-channel order fulfillment
- Identify inventory gaps and recommend strategies to enhance stock availability and minimize losses
- Track key marketing KPIs such as ROI, conversion rates, and customer acquisition costs
- Provide insights into campaign performance, identifying successful channels and areas for improvement
- Analyze customer engagement with marketing initiatives to refine targeting and messaging
- Monitor customer engagement metrics such as retention and repeat purchase behavior
- Analyze customer experience trends based on feedback, reviews, and satisfaction scores
- Identify pain points in the customer journey and recommend improvements
- Track and evaluate service levels, including delivery times and post-purchase support
Required Skills and Qualifications:
- Bachelor's Degree preferably in Finance, IT, BBA or similar field
- 3-5 years of professional experience
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Analyst, Consulting, and Marketing
Industries: Business Consulting and Services, Retail, and Technology, Information and Media
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