Lead Coordination Specialist

3 days ago


Lahore, Punjab, Pakistan Naqsha (Private) Limited. Full time
Job Role

We are looking for a Lead Coordination Specialist to play a key role in our operations at Naqsha (Private) Limited.

Key Responsibilities
  1. Client Interaction: Engage with new clients or existing clients to build strong relationships.
  2. Lead Distribution: Distribute leads to subscribed professionals after thorough verification.
  3. Task Management: Manage tasks related to lead updates, follow-ups, and alignment with professionals.
  4. Project Support: Provide support to professionals throughout the project lifecycle.
  5. Communication: Maintain open communication channels with professionals, clients, and internal teams.
  6. Performance Evaluation: Monitor and evaluate performance of professionals and clients.
  7. Training and Development: Identify training needs and develop strategies to enhance skills and knowledge of professionals and clients.
  8. Process Improvement: Continuously improve processes and procedures to enhance efficiency and effectiveness.
  9. Relationship Building: Build and maintain strong relationships with professionals, clients, and internal teams.
  10. Conflict Resolution: Resolve conflicts and issues that may arise during client-professional interactions.
  11. Reporting and Analysis: Generate reports and analyze data to inform business decisions.
  12. Business Growth: Contribute to business growth by identifying opportunities and implementing strategies to achieve goals.
Requirements
  • Educational Qualification: Graduation or Masters degree.
  • Languages: Excellent communication skills in English and Urdu.
  • Problem-Solving Skills: Strong problem-solving and good communication skills.
  • Experience: Minimum 2 years of relevant experience.
  • Industry Experience: Experience from the service industry, national and/or international NGOs.


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